All sales are final. We apologize, but we are not able to give refunds. Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company. We cannot tamper with the entries for the ultimate VIP music festival experience.
We welcome all exchanges. Any item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping it to 3AM Rebound and shipping charges for the new product. You can exchange merchandise for any item or items of equal value, or you may increase and pay the cost increase. We cannot approve any downgrade that would result in a refund. Contest entries cannot be altered or rescinded.
All exchanges must be initiated within 60 days of purchase. Any issues with defective merchandise must also be reported within 60 days of the date of purchase for warranty replacement. After 60 days, we have no further liability.
Please send all exchanges with a printout of the original invoice and copies of any correspondence you have had with Customer Service. Please specify the name of the product you would like in exchange, and what size you would like. Please send a PayPal payment for shipping and any price increase if you are upgrading. Our PayPal account is. Include a screenshot of your confirmation with your return package or email the confirmation with your order number to email@example.com.
If you receive an item that is damaged or is incorrectly shipped by us please contact customer support immediately.
Exchanges are discretionary upon inspection of item(s) when we receive your merchandise.
Customer is responsible for all shipping costs.
Shipping address for exchanges:3AM Rebound LLC Attn: Exchanges 14865 S Quarry Point Ln Draper, UT 84020
CS Email: firstname.lastname@example.org